FAQ

What do I do with the Footed Fleece Pajama I have now?

Consumers should immediately take the recalled Footed Fleece Pajamas away from children, stop using them and return them to a Carter’s store location for a full refund in the form of a gift card. Consumers may also contact the Carter’s Consumer Affairs department and request a free return label and envelope to return the pajama for a refund in the form of an electronic gift card.

Consumers can contact Carter’s Consumer Affairs department by calling 800-692-4674 from 9:00 a.m. to 5:30 p.m. ET Monday through Friday or online at www.carters.com and click on Product Recalls at the bottom of the page for more information.

Can I continue using my Carter’s Footed Fleece Pajamas if I haven’t experienced any issues?

Consumers should immediately take the recalled Footed Fleece Pajamas away from children, stop using them and return them to a Carter’s store location for a full refund in the form of a gift card. Consumers may also contact the Carter’s Consumer Affairs department and request a free return label and envelope to return the pajama for a refund in the form of an electronic gift card.

Which models and products are affected by the recall?

This recall affects the Carter’s Children’s Footed Fleece Pajamas, Style No. 1O102410 between July 2022 through September 2022.
The style number can be found on the front of the care tag sewn on the inside of the product, and the UPC number can be found on the back of the same care tag. The style number and UPC number can also be found on the price tag. Only Footed Fleece Pajama with the following style numbers and UPC codes are included in the recall:

Size Style Numbers Manufacturer’s Suggested Retail Price UPC Codes
12M 1O102410 $22 195861313861
18M 195861313878
24M 195861313885

Consumers should immediately take the recalled Children’s Footed Fleece Pajama away from children, stop using them and return them to a Carter’s store location for a full refund in the form of a gift card. Consumers can also contact Carter’s and request a free return label and envelope to return the pajama for a refund in the form of an electronic gift card.

Why is Carter’s conducting the voluntary recall?

For more than 150 years, Carter’s has worked diligently to earn the trust of generations of families – a trust we work hard to maintain. As part of that trust and overall commitment to safety, we wanted to make you aware of a potential safety issue with our Carter’s Children’s Footed Fleece Pajamas, Style No. 1O102410. Working in cooperation with the U.S. Consumer Product Safety Commission (CPSC), Carter’s is conducting a voluntary recall of this yellow footed fleece pajama with a white heart and pink pig design. This pajama was sold at Carter’s, Kohl’s, Macy’s, Belk, Boscov’s and other stores nationwide as well as online at www.carters.com from July 2022 through September 2022. The pajama could have small metal wire pieces from a fleece fluffing brush that can be a hazard to young children.

Am I still eligible for a gift card if I no longer have the receipt for the product?

Yes. Consumers who purchased this product between July 2022 through September 2022 can receive a gift card by filling out our Product Return Form.

How many products are affected by this issue?

About 12,300 in the U.S. and about 200 in Canada.